James Swingos
At Harvard, James earned his degree in computer science with a minor in psychology. That may seem like an odd combination, but it enabled him to understand the technology our world depends on as well as the people who create it and use it. This turned out to be critical to his success in leading Harvard Student Agencies: 13 student-run businesses with $8 million in combined revenue and nearly 700 employees. They not only scaled up their full-stack app development shop, they leveraged those lessons to streamline and improve operations in the rest of the portfolio. Before leading HSA, he managed Campus Insights, a UX research firm focused on the technology experience of the millennial and Gen Z demographics. That experience led him to General Catalyst, where his experience with both entrepreneurship and operations is a natural fit. He particularly loves the XIR program, which gives founders access to incredible expertise in launching and scaling disruptive businesses. He is analytical by nature, so as an analyst he is looking forward to deep dives into specific companies, markets, and technologies and producing intelligence that sparks investments. One of the greatest lessons he learned as CEO of Harvard Student Agencies was how to support passionate leaders who know their business more intimately than anyone else. He learned to lead with empathy, understand perspectives before offering my own, and find paths forward that balance personal ownership with strategic focus. In my off hours, he tends to be spontaneous and adventurous – except for regular visits to the gym. He loves film, especially documentaries, so that’s a great way to get together with friends. In terms of community, his experience with student employment inspired him to help other young people find the kinds of opportunities he had.